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// Telemedicine × RAG & Knowledge Systems

RAG for telemedicine

RAG for telemedicine — retrieval grounded in your clinical corpus with citations and faithfulness evals, so answers are safe to put in front of a clinician.

Start with a Sprint

// The problem

Why this is hard

In a clinical product, a retrieval system that returns a plausible-but-unsupported answer isn't a bad search result — it's a safety event. Generic RAG isn't enough: you need grounding in your clinical corpus, citations a clinician can check, an eval harness that measures faithfulness, and privacy that keeps patient data where it belongs.

// How we do it

The approach for this fit

Clinical-grade grounding

Answers composed only from your retrieved clinical sources, with citations back to the exact passage — no unsupported claims reach a clinician.

Faithfulness evals

Every change is scored for citation support on a held-out set; an answer the source doesn't back fails the gate rather than shipping.

Privacy + audit

Run retrieval in your environment (or under your data terms) with every step traced, so patient data stays private and each answer is reconstructable.

Human-in-the-loop

Low-confidence or high-stakes cases route to a person with the retrieved context attached, so automation is bounded to what it does reliably.

// Proof

Representative outcome

Healthtech — Clinical RAG

Illustrative — an anonymised, representative engagement; figures are indicative, not a verified client metric.

hallucinated citations in eval

0

on the citation eval set

source-linked answers

100%

every shipped answer

// FAQ

Common questions

You do, and the system is built so that decision has evidence under it rather than a feeling. Every answer carries citations back to the passage it came from, the eval harness scores citation support on a held-out set at every change, and low-confidence or high-stakes cases route to a person with the retrieved context attached. What we deliver is the harness and the thresholds; who is allowed to raise a threshold, and on what evidence, is a clinical governance decision and stays with you.

We scope access tightly and can run the retrieval + model in your environment or under data terms that keep PHI from leaving it, so grounding on your corpus doesn't mean sending it somewhere it shouldn't go.

Yes — every answer carries citations back to the source passage, and the retrieval is traced, so a clinician (or an auditor) can check exactly what the system drew on.

// Part of

Where this sits

// Let's build

Building RAG for telemedicine?

Tell us where you are. We reply within a day with a concrete next step.