// Services
Your agent works in the demo and dies on real calls. We measure where the latency actually goes — phone leg included — fix it, and keep it fixed. Start with a fixed-price audit; everything after it is optional.
A fixed-scope diagnostic of a real-time or voice system already in flight: where the latency actually goes, what breaks under load, what it costs per minute — and a prioritised, costed fix list you can act on with or without us.
Deliverables
Tech
Voice agents that survive real calls, not just the demo — a latency budget that counts the phone leg, turn-taking that doesn't talk over people, and evals that catch a regression before your customers do.
Deliverables
Tech
The team that built your real-time stack is gone, or the platform under it no longer fits. We take ownership of what exists, stabilise it, and move it somewhere you can maintain — without a rewrite you can't afford.
Deliverables
Tech
Real-time systems degrade quietly: an encoder falls back to software, a provider reprices, a model is deprecated. Monitoring aimed at the counters that actually move, alerting on the degradation that precedes failure, and a person who answers inside stated hours.
Deliverables
Tech
Retrieval grounded in your own data, with an eval harness that proves the answers are faithful to the source — not plausible-sounding guesses.
Deliverables
Tech
Recording a regulated conversation is not a storage problem. Consent capture, redaction on the live pipeline, retention schedules that expire on time, and an audit log that reconstructs who heard what.
Deliverables
// The system we build
Whatever the discipline, the model is a small part of the system we ship around it — grounded in your data, measured against evals, observable, and safe to run in production.
// Engagements
One path, three steps — a paid Sprint to de-risk, a fixed-scope build, then ongoing operation as it grows. Priced on outcomes, not hours.
01 · Entry
Start here$2–4kfixed · 1–2 wks
De-risk before you build. We map the system, choose the architecture, define what “done” and “fast enough” mean, and prove the risky part with a working POC. Credited to the build.
02 · Build
from$12kfixed scope or pod
Ship the product — designed, built, and delivered in your repo and conventions, with evals and observability from day one.
03 · Operate
Where it growsfrom$1.5k/ month
Keep it running and improving after launch — SLA, monitoring, cost control, and steady iteration as you scale.
+ Specialized tracks — deeper engagements for real-time video, AI, and data-intensive products, when your domain needs it.
Not a pick-one menu — most teams start with a Sprint and grow into ongoing operation. Every engagement ships documented, evaluable, and yours.
Not sure which? Get an estimate// How we work
We map the problem, the data, and the eval that defines "done".
A working slice in weeks — real model, real data, measured.
Hardened, observable, evaluable. Shipped where users live.
Cost, latency and reliability tuned as load and scope grow.
// Let's build
Tell us where you are. We reply within a day with a concrete next step.