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// 02 · Service

RAG systems development

Retrieval grounded in your own data, with an eval harness that proves the answers are faithful to the source — not plausible-sounding guesses.

  • pgvector
  • Postgres
  • LlamaIndex
  • OpenAI

// The problem

Why this is hard

A vector database and a prompt get you a demo; they don't get you answers you can trust. Real retrieval systems fail on chunking, on recall, and on faithfulness — the model confidently cites something the source never said. Without an eval harness you can't tell a good answer from a plausible one, and in a knowledge system that's the whole game.

// What we build

What you get

Ingestion & chunking

A pipeline that turns your documents into retrievable, well-chunked, up-to-date context.

Hybrid retrieval

Vector + keyword search tuned for recall on your corpus, not a generic default.

Grounded synthesis

Answers composed only from retrieved sources, with citations back to the exact passage.

Retrieval eval suite

A harness that scores faithfulness and citation support on every change, so quality is measured.

// How it fits together

The system we build

  1. Ingestdocs → chunks
  2. Indexvector + keyword
  3. Retrievehybrid, tuned recall
  4. Synthesisecited, source-only
  5. Eval gatefaithfulness scored
A representative shape — abstract by design; we build it in your stack and your conventions.

// Deliverables

  • Ingestion & chunking pipeline
  • Hybrid vector + keyword search
  • Grounded answer synthesis
  • Retrieval eval suite

// How we work

From prototype to production, in four moves.

01

Discovery

We map the problem, the data, and the eval that defines "done".

02

Prototype

A working slice in weeks — real model, real data, measured.

03

Production

Hardened, observable, evaluable. Shipped where users live.

04

Scale

Cost, latency and reliability tuned as load and scope grow.

// Typical engagement

What it takes to work together

  • Architecture Sprint

    $4–8kfixed · 1–2 wks

    1–2 weeks

    De-risk before you build — architecture, a plan, and a working proof-of-concept.

  • Build

    from$20kfixed scope or pod

    typically 1–3 months

    Ship the product end-to-end, in your repo and conventions.

  • Run & Scale

    from$4k/ month

    ongoing

    Operate and improve after launch — SLA, monitoring, and iteration.

Indicative ranges — the final price and timeline depend on your project's scope, complexity, and integrations. A paid Architecture Sprint pins them down.

// Proof

Shipped in production

HealthtechClinical RAG

hallucinated citations in eval

0

on the citation eval set

source-linked answers

100%

every shipped answer

Read the case study

// FAQ

Common questions

Answers are composed only from retrieved passages with citations back to the source, and an eval harness scores citation support on every change — a plausible-but-unsupported answer fails the gate.

The system says so rather than filling the gap with a guess — refusing is the correct behaviour when retrieval finds no supporting source.

Fine-tuning bakes knowledge into the model's weights — expensive to update and prone to confidently stating stale facts. RAG retrieves your current data at query time and grounds the answer in it with citations, so it stays up to date and every answer is traceable to a source. Most production systems retrieve first and fine-tune only for format or tone.

// Related

All services

// Industries

Where teams put this to work:

15+systems shipped
6+ yrsin production
~4 wksto a first slice
99.9%uptime SLA

// Let's build

Ready to build with rag & knowledge systems?

Tell us where you are. We reply within a day with a concrete next step.