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// 01 · Service

AI agent development

Tool-using agents that act on your systems — calling your APIs, running workflows, deciding what to do next — with guardrails, retries, and traces so they are safe to run unattended in production.

  • LangGraph
  • OpenAI
  • Anthropic
  • River

// The problem

Why this is hard

A demo agent that works in a notebook is a long way from one you can trust with real customer actions. Naive agents loop, hallucinate tool calls, and fail silently — so the hard part isn't the first response, it's making the agent safe to run unattended: bounded, observable, and recoverable when a step goes wrong.

// What we build

What you get

Agent & tool architecture

The graph of steps, tools, and decision points — scoped so the agent can only take actions you've sanctioned.

Guardrails & fallbacks

Input/output validation, retries, and safe fallbacks so a bad tool call degrades gracefully instead of cascading.

Traces & observability

Every run is traceable end-to-end, so a wrong decision is debuggable rather than a mystery.

Human-in-the-loop review

The ambiguous cases route to a person with full context, so automation stays bounded to what it does reliably.

// How it fits together

The system we build

  1. Requestuser / event
  2. Plangraph of steps
  3. Scoped toolssanctioned actions
  4. Guardrailsvalidate + retry
  5. Human reviewambiguous only
  6. Acttraced end-to-end
A representative shape — abstract by design; we build it in your stack and your conventions.

// Deliverables

  • Agent & tool architecture
  • Guardrails and fallbacks
  • Agent run traces
  • Human-in-the-loop review

// How we work

From prototype to production, in four moves.

01

Discovery

We map the problem, the data, and the eval that defines "done".

02

Prototype

A working slice in weeks — real model, real data, measured.

03

Production

Hardened, observable, evaluable. Shipped where users live.

04

Scale

Cost, latency and reliability tuned as load and scope grow.

// Typical engagement

What it takes to work together

  • Architecture Sprint

    $4–8kfixed · 1–2 wks

    1–2 weeks

    De-risk before you build — architecture, a plan, and a working proof-of-concept.

  • Build

    from$20kfixed scope or pod

    typically 1–3 months

    Ship the product end-to-end, in your repo and conventions.

  • Run & Scale

    from$4k/ month

    ongoing

    Operate and improve after launch — SLA, monitoring, and iteration.

Indicative ranges — the final price and timeline depend on your project's scope, complexity, and integrations. A paid Architecture Sprint pins them down.

// Proof

Shipped in production

E-commerceSupport agent

tickets auto-resolved

47%

of incoming tickets, end-to-end

first-response time

-38%

vs. the pre-agent baseline

Read the case study

// FAQ

Common questions

Its tools are scoped to sanctioned actions, every step is validated with retries and safe fallbacks, and the whole run is traced — so it degrades gracefully and stays debuggable rather than failing silently.

It escalates to a human with the full conversation and context attached, so the automation is bounded to what it can do reliably.

A chatbot answers; an agent acts. A chatbot returns text, while an agent plans a sequence of steps and calls your tools and APIs to actually do the work — with the guardrails, retries, and traces that make those actions safe to run unattended.

// Related

All services

// Industries

Where teams put this to work:

15+systems shipped
6+ yrsin production
~4 wksto a first slice
99.9%uptime SLA

// Let's build

Ready to build with ai agents & automation?

Tell us where you are. We reply within a day with a concrete next step.